Lead welcoming resident services for S&R; Group using office administration, sales, and solid communication skills in a seniors living home.

This full-time Resident Services Manager role combines office management with prospect management. You will support reception, office operations, resident conversations, and sales-effective tours. The position also requires responding to inquiries, maintaining records, and coordinating time-sensitive administrative tasks.

Key Responsibilities:

- Manage reception and office duties for the seniors living home
- Conduct tours for walk-in and booked appointments
- Prioritize appointments and resolve conflicts proactively
- Order supplies, process invoices, and track attendance
- Process payroll and post scheduled hours

Requirements:

- Persuasive marketing and sales experience
- Post-secondary diploma in office administration
- Excellent interpersonal, communication, and organizational skills
- Computer literacy including Word, Excel, and Outlook
- Ability to work with minimal supervision under pressure

Apply office administration, sales, and resident engagement skills as Resident Services Manager with S&R; Group.

📌 Seniors Living Office Manager (Kitchener)
🏢 S&R Group of Companies
📍 Kitchener