Scotiabank seeks a Customer Experience Associate in London, Ontario, combining customer service and strong technical skills. Help clients manage everyday banking needs.

As part of Scotiabank’s Canadian Banking Branch network, you will build relationships and deliver service throughout each customer’s journey. The role involves discovering needs, processing transactions, explaining concepts simply, and introducing mobile banking applications. You will also identify simple sales opportunities and contribute to branch targets.

Key Responsibilities:

- Discover customer needs through proactive listening and conversations
- Process day-to-day banking transactions accurately
- Build long-standing customer relationships through exceptional service




- Introduce mobile banking applications and self-service options
- Identify and fulfill easy sales opportunities

Requirements:

- Proven customer service skills through work or community involvement
- Strong technical skills and digital banking knowledge
- Comfort with simple sales situations
- Availability to work a flexible schedule
- Eagerness to learn and determination to succeed

Bring customer service, technical knowledge, and relationship-building skills to Scotiabank’s London branch as a Customer Experience Associate.

📌 Scotiabank Customer Experience Associate (London)
🏢 Scotiabank
📍 London