Support guests at The Salvation Army’s Centre of Hope in Port Hardy using crisis intervention and attentive shelter operations. This on-site casual role covers all shifts.

The Shelter Support Worker maintains a safe, secure environment for guests and visitors during assigned shifts. The work includes emotional support, crisis intervention, intake, reception, monitoring, documentation, and facility duties. Candidates need Grade 12, social services experience, communication skills, and computer comfort.

Key Responsibilities:

- Provide emotional support and crisis intervention when required
- Complete guest intake, orientation, evaluations, and documentation
- Monitor guests while providing personal, practical, and morale support
- Maintain logbooks, occurrence reports,



and prescribed medication records
- Assist with reception, meals, cleaning, and facility security

Requirements:

- Grade 12 high school diploma
- Minimum one year of Social Services experience
- Basic First Aid, Food Secure, and crisis training or willingness
- Fluent spoken and written English with excellent communication skills
- Ability to lift up to 30 pounds independently

Bring crisis intervention, respectful communication, and shelter operations skills to support guests at The Salvation Army Centre of Hope.

📌 Casual Shelter Support Worker Port Hardy
🏢 TSA The Salvation Army TSA
📍 Port Hardy