As a Senior Staff Software Engineer on Diligent's Platform AI team, based out of our technical center of excellence in Vancouver, you will drive the architecture and technical direction of the services that bring AI research and models into production across Diligent's global product suite. You will partner with AI researchers, product managers, and Staff Engineers as peers — leading through influence across the Platform AI organization rather than through reporting authority, on secure, scalable AWS Serverless solutions that translate ML and LLM research into commercial-quality, production systems. Drive technical direction and architecture for ML/LLM systems across multiple AI platform teams, partnering with Staff Engineers rather than managing ICs in isolation. Design secure, scalable, fault-tolerant AI/ML solutions using AWS Serverless technology — event-driven, highly observable, with infrastructure as code. Evaluate and prototype new AI technologies (LLM frameworks, model providers, agentic tooling) to guide build-vs-buy decisions across the organization. Serve as the go-to contact for architecture problems and questions across the Platform AI org, and regularly present and guide architecture discussions department-wide. Mentor Staff Software Engineers and Applied Scientists through constructive code review and design partnership. Collaborate with Applied Scientists and Product teams to productize AI capabilities, translating multi-quarter AI strategy into execution roadmaps and representing engineering's perspective to senior leadership. Design, build, and scale search and retrieval systems — including OpenSearch and semantic/vector search — that power discovery, retrieval-augmented generation, and other AI-driven product features. Lead through ambiguity,



helping teams navigate undefined problems to successful delivery. Strong proficiency in Python and its data science libraries/frameworks (pandas, NumPy, scikit-learn), with code that adheres to SOLID principles. Experience with infrastructure-as-code practices in AWS (CDK, Terraform, or CloudFormation) or similar. Experience with the full AI-based solution lifecycle, from research prototype to production system. Demonstrated mentorship experience, including mentoring senior/staff-level engineers. Excitement for understanding our customers and their governance challenges, so we can improve decision-making around the world. Bachelor's, Master's, or PhD in Computer Science, Machine Learning, Mathematics, or a related field. 151,000 — $189,000 CAD Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.



The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future
- you’re an agent of positive change, joining a global community on a mission to make an impact. com or follow us on LinkedIn and Facebook We thrive in exploring how things can be differently both in our internal processes and to help our clients Diligent offers a flexible work environment, global days of service, comprehensive health advantages, meeting free days, generous time off policy and wellness programsto name a few We may be headquartered in New York City, but we have office hubs in Washington D.
Diversity is important to us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.
If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity

📌 Staff Software Engineer (Vancouver)
🏢 Diligent
📍 Vancouver