Director of Professional Services (Fredericton)

Director of Professional Services (Fredericton)

02 Nov
|
Ionic Partners
|
Fredericton

02 Nov

Ionic Partners

Fredericton

This position has been designated bilingual, where English and French are essential.While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome appli...

CA$215,000.00 yearly

Are you a high-performing Senior Delivery Manager looking to make a meaningful impact on society by playing an influential role in driving innovation in Service Delivery for social benefit organiza...

This position has been designated bilingual, where English and French are essential.
While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome applications from candidates who may not meet this bilingual requirement.

Who We're Looking For

We're looking for a people-focused leader who combines strong business acumen with expertise in facilities, real property, contract administration, and client relationship management. You excel at building relationships, solving complex problems, leading teams through change, and delivering high-quality service in a dynamic setting.

KEY AND PERIODIC ACTIVITIES

The duties and responsibilities listed below are representative but not all-inclusive:

Primary

- Complete complex real property project work (e.g. real property studies and asset assessments, facility reviews, lease and land acquisition guidance, technical reviews, strategic plans, development plans)
- Research, analyze and develop major policies, standards, directives and performance indicators
- Coordinate, assess and report on real property performance indicators
- Generate facility management or infrastructure statements of operational requirements, prepare business cases and conduct investigations, as required




- Develop real property training programs, Real Property Management Framework, organizational change management options analysis and Master Real Property
Development Plan synopsis documents
- Support and oversee the development of complex contracts, including facility maintenance, inspection, testing and maintenance, and energy performance contracts, covering both new requirements and contract replacements
- Provide contract administration and management services (e.g. ensuring contract documents conform to maintenance service delivery requirement) and managing service providers, including consultants and contractors, to ensure management services are delivered according to Client-Partner requirements and contractual obligations
- Oversee support to maintenance programs to ensure building and building systems remain operational, including identifying maintenance and repair requirements, measuring contractor performance, reviewing computerized maintenance management system data and reports, determining damage responsibility, and preparing estimates and of technical reports
- Promote and manage business development opportunities
- Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders.




- Ensure quality standards are met, in line with corporate and Client-Partner expectations
- Perform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, manage performance)

Other

- Prepare monthly reports (e.g. internal and for the Client-Partners)
- Other duties as assigned

SKILLS

General and Specific Knowledge

- Best practices, methods, trends and legislation in real property, land use, facility management and maintenance
- Maintenance planning and assessment
- Building Information Modelling and Computer-Aided Design (BIM/CAD) is an asset
- Project and risk management principles

Formal Education and/or Certification(s) and Experience

- Minimum: college diploma in land use, engineering, architecture, facility/property management, business or related field with five years’ relevant experience, or the equivalent
- Preferred: university degree in one of the above fields and/or additional training in project management

Abilities

- Use applicable computer software and operating systems
- Apply project and risk management techniques
- Demonstrate leadership and human resources management skills

DEVELOPMENT AND LEADERSHIP

- Lead and manage direct reports
- Provide functional direction and advice to other employees and the Client-Partners

WORKING CONDITIONS

- Typical office environment with occasional travel
- Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment

Check out your benefits

Working with us offers excellent opportunities for growth and advancement—and entitles

📌 Director of Professional Services (Fredericton)
🏢 Ionic Partners
📍 Fredericton

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