Lead luxury spa operations on Vancouver Island with exceptional guest service and hands-on team leadership at the Wickaninnish Inn. Support personalized treatments in a recognized Relais & Châteaux property.

As Spa Manager, you will guide the Ancient Cedars Spa team while supporting the highest service standards. The position combines guest relations, team development, health and safety, and daily operations. You will also manage scheduling, payroll, hiring, performance reviews, budgets, and retail performance.

Key Responsibilities:

- Ensure personalized guest service meets Relais & Châteaux standards
- Lead Ancient Cedars Spa and Senior Management teams
- Maintain spa cleanliness, equipment, and physical condition
- Address guest concerns and provide immediate assistance
- Manage scheduling, payroll, hiring, and performance reviews

Requirements:

- Exemplary guest service skills
- Demonstrated willingness to exceed guest expectations
- Minimum four years’ management experience
- Experience in a high-end, full-service luxury facility
- Commitment to hospitality and pursuit of excellence

Bring luxury hospitality leadership, guest service expertise, and operational accountability to Ancient Cedars Spa on Vancouver Island.

📌 Luxury Spa Manager Vancouver Island (Canada)
🏢 Relais & Chateaux
📍 Canada