Support critical care communications at STARS Calgary using dispatch technology and calm, accurate decision-making in a rotating, 24/7/365 position. Emergency Link Centre specialists help coordinate lifesaving missions.
STARS seeks an Emergency Communications Specialist, Level 2, for its Calgary base. You will support requests from first responders, dispatch professionals, and physicians. The work requires real-time information entry, protocol-based call handling, and confidentiality.
Key Responsibilities:
- Respond to critical care requests from emergency professionals
- Follow established protocols for effective, efficient call handling
- Enter information accurately into multi-screen systems
- Use CAD, mapping tools, telephones, and radios
- Maintain information discretion and confidentiality
Requirements:
- Excellent communication skills and professional phone manner
- Calm focus during high-consequence situations
- Exceptional multitasking and attention to detail
- Strong analytical, critical-thinking, and decision-making skills
- Minimum typing speed of 40 WPM
Bring communication, dispatch technology, and sound judgment to STARS Emergency Link Centre missions supporting critically ill patients.