Customer support and service administration define this Altec prospect. Use Microsoft Word, Excel, problem solving, and communication skills supporting essential equipment services.

The Service Support Representative supports Administrative, Inventory, Parts, and Estimating service areas. You will respond to inquiries, resolve customer issues, and communicate needs to appropriate Altec teams. The work includes service requests, repair orders, inventory, and parts support.

Key Responsibilities:

- Create accurate and timely repair orders
- Address customer, supervisor, and vendor service questions
- Open and close Service Requests to customer requirements
- Resolve Level 1 and 2 Installed Base updates
- Enter stock parts orders and research parts

Requirements:

- High School Diploma or GED required
- Two years of related industry experience required
- Hydraulic or mechanical background preferred
- Strong Microsoft Word and Microsoft Excel skills
- Excellent written and verbal communication

Support Altec customers through accurate administration, parts coordination, analytical problem solving, and responsive service communication.

📌 Altec Service Support Representative (Canada)
🏢 Altec
📍 Canada