Coordinate freight customer service in Montreal using shipment tracking, order entry, and clear communication with customers and dispatch. Fuze Logistics Services offers this office-based role.
As a Logistic Coordinator, you will explain service capabilities, enter work orders, resolve service issues, and communicate shipment updates. You will coordinate appointments and delivery windows while identifying anticipated issues and possible alternatives. The position requires transport customer service experience, solid organization, and Microsoft Office skills.
Key Responsibilities:
- Provide customers with service capabilities and capacity information
- Enter order details accurately into the computer system
- Resolve routine service issues and identify possible solutions
- Schedule appointments within designated customer delivery windows
- Communicate shipment updates with shippers, consignees, and third parties
Requirements:
- Two years of transport customer service experience
- Excellent organizational, interpersonal communication, and computer skills
- Strong attention to detail and local geographical knowledge
- Microsoft Office Suite experience and independent work ability
- Bilingualism required for the Montreal office
Support global freight coordination at Fuze Logistics Services through accurate order entry, customer communication, and shipment-status updates.