Support homeless adults as a Shelter Resource Worker in Courtenay, providing intakes, referrals, and assistance across a 24-hour emergency shelter.

Lookout Housing and Health Society seeks a casual Shelter Resource Worker for the Courtenay Temp Winter Shelter. Working under the Site Manager, you will support guests facing homelessness, addictions, mental health challenges, and multiple barriers. The work includes connecting guests with community services and external resources.

Key Responsibilities:

- Provide support, supervision, and assistance to homeless adults
- Complete guest intakes, orientations, interviews, and referrals
- Provide basic necessities and maintain a safe environment
- Complete records and maintain statistical data




- Support recent staff and shelter members needing assistance

Requirements:

- Related certificate or Grade 12 plus two years’ recent experience
- Familiarity with addiction, mental health, income assistance, and harm reduction
- Current Occupational First Aid Level 1 certificate
- Strong communication, documentation, organization, and stress management skills
- Vulnerable Sector criminal record clearance and respirator fit testing

Bring community resource knowledge, crisis support, and organized documentation skills to Lookout’s Courtenay emergency shelter services.

📌 Emergency Shelter Resource Worker (Canada)
🏢 Lookout Housing and Health
📍 Canada