Serve GardaWorld customers in Edmonton using French communication, professional phone service, and strong problem-solving skills in an office setting.

As a Customer Service Representative, you support internal and external customers through transparent communication and organized service. The position requires customer service experience, good judgment, and proactive customer development in a direct selling environment. You will address concerns, explain solutions, and coordinate with colleagues.

Key Responsibilities:

- Respond confidently to customer telephone inquiries using provided tools
- Maintain positive, empathetic, and professional customer interactions
- Resolve concerns by clarifying causes and explaining solutions
- Follow up to confirm customer concerns are resolved
- Recommend improvements benefiting clients and increasing efficiencies

Requirements:

- High school diploma
- At least one year of customer service experience
- Excellent verbal and written communication skills
- Experience handling customer escalations
- Weekend, evening, holiday, or on-call work may be required

Bring French communication, customer care, and problem-solving abilities to GardaWorld's Edmonton Customer Service Representative team.

📌 French Customer Service Representative (Canada)
🏢 GardaWorld
📍 Canada