French bilingual customer service representatives in Chatham deliver expert customer experiences through empathy, communication, and problem solving. Concentrix provides training, technologies, and ongoing support.

This customer service position serves a world-known brand through Concentrix. You will clarify requirements, resolve non-standard issues, use decision-support resources, and maintain knowledge of client products or services. The work also involves accurate account documentation, customer rapport, and participation in satisfaction initiatives.

Key Responsibilities:

- Clarify customer requirements and resolve non-standard issues
- Listen attentively and demonstrate empathy during interactions
- Greet customers courteously using agreed procedures




- Maintain client product and service knowledge
- Track information and document accounts accurately

Requirements:

- High school diploma and six-plus months preferred experience
- Robust written and verbal communication abilities
- Computer navigation and personal computer knowledge
- Problem-solving, patience, and attention to detail
- Availability to rotate shifts as needed

Build customer satisfaction at Concentrix through French bilingual communication, careful documentation, empathy, and practical problem solving.

📌 French Bilingual Customer Service Representative (Canada)
🏢 Concentrix
📍 Canada