Handle catastrophe property claims for Wawanesa using policy interpretation, investigation, and empathetic customer service in a hybrid work environment. Work from Winnipeg, Calgary, or Edmonton while supporting policyholders through resolution.
As a Level I Catastrophe Claims Representative, you will adjust small to moderate complexity property claims arising from natural disasters and weather events. You will explain coverage, document losses, coordinate vendors, and manage high-volume claim inventories. The position requires clear communication and sound judgment.
Key Responsibilities:
- Support policyholders from first notice through claim resolution
- Interpret policies, confirm coverage, and set accurate reserves
- Investigate losses, assess liability, and document findings
- Coordinate vendors, appraisers,
contractors, and repair facilities
- Negotiate fair settlements within assigned authority
Requirements:
- Work toward a CIP designation and meet licensing requirements
- Demonstrated empathetic customer service and qualified communication
- Strong investigative, analytical, and problem-solving skills
- Organization managing high claim volume and accurate documentation
- Ability to interpret property damage estimates and use estimating tools
Apply catastrophe claims expertise, policy knowledge, and customer communication skills as a Wawanesa Property Claims Representative.