Apply analysis and customer service skills as an Operations Processing Analyst supporting complex exception-based processes onsite in Toronto, Ontario.
This Operations Processing Analyst position provides daily oversight for specialized Operations processes. You will review, verify, and record data in technology systems while researching information, resolving issues, and supporting customers. The role also involves following department procedures and accountabilities.
Key Responsibilities:
- Analyze and process complex exception-based Operations department workflows
- Review, verify, and record data in technology systems
- Research information and resolve questions for customers and business units
- Suggest process changes and system modifications to reduce risk
- Train and support other Operations team members
Requirements:
- Prior securities, banking, technology, or related industry experience
- University degree or equivalent educational qualification
- Ability to manage multiple priorities and deadlines
- Ability to work independently and within teams
- Ability to meet daily business support needs
Support specialized Operations processing through accurate analysis, data verification, customer service, and practical process improvement in Toronto.