Build knowledge management experience with Manulife as a co-op student using SharePoint and Microsoft 365 in a hybrid arrangement. Improve access to accurate information across the business.
As a Documentation and Knowledge Management Co-op Student, you will work alongside a Documentation Specialist. You will support content management, process documentation, document portal improvements, and knowledge sharing initiatives. This experience includes operational documentation, procedural content, audits, migration, and testing activities.
Key Responsibilities:
- Review and maintain operational documentation and procedural content
- Enhance document portals through cleanup and standardization
- Support document migration and platform transition testing
- Audit content and recommend improvements
- Gather feedback from business partners and subject matter experts
Requirements:
- Enrollment in a related post-secondary co-op program
- Robust writing, organization, and attention to detail
- Microsoft 365 experience, including Word, Excel, Teams, and SharePoint
- Ability to manage priorities independently and collaboratively
- Interest in knowledge or content management and process improvement
Develop SharePoint, documentation, auditing, and content management experience while supporting Manulife’s evolving document portal.