Coordinate lottery campaigns from planning through completion using strong organization and attention to detail. Collaborate across teams to prepare accurate, timely campaign delivery.

As a Customer Success Coordinator, you will support campaigns while managing information, documentation, timelines, and operational requirements. You will work with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre, Marketing, and suppliers. The role develops toward greater campaign ownership, customer interaction, supplier communication, and customer relationship responsibility.

Key Responsibilities:

- Coordinate campaign information, tasks, deadlines, and action items
- Maintain dates in Planner and the Technology Calendar
- Prepare lottery rules, regulations, and campaign documentation
- Create guides,



FAQs, checklists, and winner communications
- Coordinate prizes, suppliers, hardware requests, and completion activities

Requirements:

- One to three years in coordination, administration, or customer service
- Solid organization across multiple priorities and deadlines
- Excellent attention to detail and accuracy
- Strong written and verbal communication skills
- Microsoft Word and Excel proficiency; Planner experience is an asset

Bring organized campaign coordination, accurate documentation, and cross-functional communication to lottery delivery and customer support.

📌 Lottery Campaign Coordinator (Canada)
🏢 Jumbo Interactive
📍 Canada