Job Description

Loblaw is looking for a Transportation Analyst / Customer Service Representative to join its Inbound Transportation team. This role is ideal for someone with strong customer service and communication skills who is comfortable working in a fast-paced, high-volume environment.

You will support customer pickups and domestic transportation operations while working closely with vendors, customers, and internal teams. The role requires someone who can manage a high volume of requests and escalations, work with data, and clearly communicate information to both operational teams and senior leadership.

Skills and Requirements

- 2+ years of vendor-facing and/or customer-facing experience, ideally within a high-volume, quick-paced environment
- Robust communication and customer service skills, with experience managing a high volume of emails, escalations, and multiple stakeholders
- Strong Excel and business acumen, with experience working with data/tables and creating clear reports and presentations for senior management
- Education/background in Marketing, Sales or Communications, rather than strictly Supply ChainTransportation/logistics exposure (only within a customer service role)




- Bilingual in any additional language
- Experience working in a fast-paced/high-volume workplace
- Experience presenting information or reporting to senior leadership
- Strong Excel/data/table skills
- Customer/vendor relationship management experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 Transportation Analyst/Customer Service (Canada)
🏢 Insight Global
📍 Canada