About the Company
At Syncredible Solutions, we believe in the transformative power of technology. we specialize in Digital transformation services, Enterprise solutions, Power BI Analytics solutions and staffing services. Role Description Genesys platform tester
- Hands-on experience creating and executing API payloads in Postman
- Experience testing Genesys call flows from the Genesys UI perspective, rather than through phone calls
- Working/Testing knowledge of the Genesys UI, including checking call status, agent scripts, and secured messages
- Working/Testing knowledge of CRM integration to Genesys
- Working/Testing knowledge of chatbots and live-agent interactions Equal Prospect Statement: Syncredible Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.