AI & Automation Specialist — CRM, Digital Content & Practice Growth Company: Mediworks Rejuvenation Centre & Drip Lounge

Location:
South Surrey, BC — [on-site / hybrid]

Job type
[ Full-time] Compensation: [$30-$35 per hour, depending on experience] About the opportunity We are an established integrative healthcare, aesthetics, and longevity practice looking for a resourceful, hands-on AI & Automation Specialist to help us organize operations, automate workflows, create digital content, and grow. Working directly with the clinic owner, you will develop and improve digital workflows, customer relationship management, and online content. This role combines AI and automation with digital marketing to strengthen practice growth and make customer interactions more useful and consistent. We’re looking for someone who can turn ideas into finished projects—building, connecting, testing, and maintaining systems while producing engaging content. Responsibilities AI and business automation
- Use ChatGPT, Claude, and other AI platforms to improve productivity and support business growth.
- Identify repetitive tasks and build reliable workflows using tools such as Make, Zapier, or n8n.
- Connect business platforms, troubleshoot integrations, and refine workflows as needs evolve.
- Create reusable prompts, templates, standard operating procedures, and organized knowledge resources.
- Train colleagues to use recent tools and document systems so they are easy to maintain. CRM and customer engagement
- Help select, implement, and manage a CRM such as GoHighLevel, Salesforce, or a comparable platform.
- Build and refine workflows that organize customer information and support timely, consistent follow-up.
- Create lead capture forms, contact pipelines, email and SMS sequences, and reporting dashboards.
- Connect the CRM with appropriate booking, marketing, and business platforms.
- Improve the journey from initial inquiry to consultation and ongoing engagement. Website, SEO, and digital campaigns
- Create and update WordPress website content, applying SEO, keyword research, HTML, and CSS.
- Build and improve landing pages, lead magnets, and online resources.




- Support e-commerce initiatives and coordinate digital campaigns across Google Ads (formerly Google AdWords), Facebook Advertising, and email marketing.
- Maintain content calendars and coordinate campaign assets, messaging, and launch timelines.
- Review campaign and website performance to identify opportunities for improvement. Digital content, graphic design, and video
- Create and format ebooks, educational guides, downloadable resources, and digital course materials.
- Develop social media posts, carousels, captions, and branded visual assets.
- Edit short-form videos and Reels with engaging hooks, captions, graphics, transitions, and audio.
- Repurpose existing footage and educational material into polished content across multiple channels.
- Use Adobe Photoshop, Adobe Creative Suite/Creative Cloud, Canva, and relevant AI tools to produce consistent, high-quality visuals.
- Prepare healthcare content for practitioner review and approval before publication. Analytics and organization
- Use Google Analytics, CRM reporting, and SQL where appropriate to assess performance and guide improvements.
- Track lead generation, engagement, conversions, and workflow effectiveness.
- Organize digital assets, content libraries, projects, and internal processes.
- Present clear recommendations and take ownership of implementation. Required skills and experience
- Demonstrated ability to use ChatGPT, Claude, and other AI tools in practical business workflows.
- Hands-on capabilities in CRM workflow automation, digital content management, campaign coordination, and analytics.
- Experience with GoHighLevel, Salesforce, or a comparable CRM.
- Experience connecting software platforms and troubleshooting automations.
- Strong digital content creation and video editing skills.
- Working familiarity with JavaScript, SQL, HTML, CSS, and Google Analytics to support implementation and measurement.
- Strong written English,



attention to detail, and excellent organizational skills.
- Ability to manage multiple projects independently and explain technical concepts clearly.
- Sound judgment when handling confidential information, including using approved tools and processes for sensitive data. Preferred qualifications
- Experience with WordPress, e-commerce, SEO, and keyword research.
- Experience with Google Ads, Facebook Advertising, and email marketing.
- Graphic design skills using Adobe Photoshop and Adobe Creative Suite/Creative Cloud.
- Familiarity with APIs, webhooks, and custom integrations.
- Experience creating online courses, digital products, or membership platforms.
- Experience supporting a healthcare, aesthetics, wellness, or service-based business. You do not need to be an expert in every platform listed. We value practical results, adaptability, and the ability to learn quickly. Your impact Your work will help colleagues coordinate outreach, reduce repetitive administration, and deliver more consistent customer experiences. Clearer workflows and relevant digital content will help people find useful information and connect with the practice. Why join us?
- Work directly with an experienced clinic owner on meaningful projects.
- Help shape how AI and automation are used across a growing practice.
- Combine technical problem-solving, digital marketing, and creative content production.
- See the impact of your work on daily operations, customer engagement, and business growth.

How to apply
Please submit your résumé, a brief introduction, and examples of your work. Include:
- The AI platforms, CRM systems, and automation tools you have used.
- One workflow you built—the problem, tools involved, and outcome.
- Examples of videos, social media content, websites, ebooks, or digital campaigns you created.
- Your availability and preferred working arrangement. Please remove confidential client information from any examples you share. Show us what you’ve built—we’re interested in practical results as much as credentials. Pay: $30.00-$35.00 per hour

Benefits:
- Casual dress
- On-site parking Work

Location:
Hybrid remote in Surrey, BC

📌 AI & Automation Specialist — CRM, Digital Content & Practice Growth (Surrey)
🏢 Mediworks
📍 Surrey