Would you like to join a dynamic team in a cutting-edge work environment? Do you possess excellent interpersonal and administrative skills and attitudes? Are you looking for a job where you can learn and grow? We have the position for you Groupe Marketing International is seeking dynamic individuals for the position of Customer Service and Validation Agent. ####

Responsibilities:

- Provide excellent customer service by responding via phone and email according to established standards;
- Identify and understand customer needs in order to effectively respond to their questions;
- Validate documents, ensuring that the information is accurate and complete;
- Complete forms, logs, and prepare activity reports;
- Answer calls and respond to customer inquiries;
- Maintain positive relationships with clients;
- Conclude interactions by ensuring customer satisfaction;
- Perform all other related tasks. #### Requirements and





Skills:

- College diploma;
- Minimum of 2 years of experience in a similar position or in customer service;
- Analytical and problem-solving skills;
- Comfortable with computer tools (particularly Microsoft Office);
- Bilingualism;
- Excellent listening, verbal, and written communication skills;
- Professionalism, diplomacy, and courtesy. ####

Job Type

- Full-time, Permanent
- Work from home #### Compensation: 18,00$ per hour + night shift bonus (1.50$/h) #### Schedule:
- Monday to Friday
- Night shift #### Working at GMI Adaptable schedule On-site parking available Very close to the bus station Bright, new offices Dedicated teams 2 minutes from Carrefour Laval Your own personal workspace

📌 Agent Service à la Clientèle et Validation (Laval)
🏢 Group Marketing International
📍 Laval