Support pediatric patient services at CHEO in Ottawa using Epic, Cadence, referrals, and appointment scheduling. Bilingual English and French communication is essential.

The Patient Service Clerk registers patients, schedules appointments, prepares charts, and maintains patient lists and workqueues. This position supports clinic operations through patient and family communication, registration standards, referral management, and follow-up coordination. Approximately six months of related experience is essential.

Key Responsibilities:

- Create patient profiles and complete registration in Epic Cadence
- Input, scan, and update electronic referrals
- Schedule current, return, and follow-up patient appointments
- Greet families, verify information,



and complete clinic check-ins
- Monitor workqueues, recall lists, charts, supplies, and clinic files

Requirements:

- Secondary School Graduation Diploma
- Approximately six months of related experience
- Knowledge of Epic, Sunrise, and Outlook software
- Ability to adjust priorities and communicate effectively
- Bilingual English and French communication, plus Level 1 Criminal Record Check

Bring Epic registration, scheduling, referral management, and bilingual communication skills to pediatric clinic services at CHEO in Ottawa.

📌 Patient Service Clerk Epic Scheduling (Canada)
🏢 CHEO
📍 Canada