Serve TD customers in Montréal through banking advice, digital education, and thoughtful problem resolution within a branch setting. Help clients navigate everyday financial needs with confidence.
As a Personal Banking Associate, you will support customers with service transactions, new accounts, investment advice, and banking solutions. You will understand their needs, guide them to appropriate contacts, and help deliver a positive customer experience. The role requires customer experience skills, banking knowledge, and sound judgement with confidential matters.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Educate customers about mobile, ATM, and online banking
- Guide customers toward appropriate banking contacts and solutions
- Support scheduled cash and non-cash transactions
- Complete business processes and accurate documentation
Requirements:
- High School diploma and/or one year relevant experience
- Complete Investment Funds Canada certification within 90 days
- Use MS Office, branch software, and internet proficiently
- Knowledge of banking solutions and processes
- Robust communication, organization, and time management skills
Bring customer service, banking knowledge, and digital education skills to TD’s Personal Banking Associate role in Montréal.
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📌 Personal Banking Associate Montréal (Montreal)
🏢 TD
📍 Montreal
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