Lead SAP AMS client evolution remotely from Canada, combining account governance, service delivery, and continuous improvement across assigned portfolios.

The Customer Evolution Manager oversees SAP client accounts as primary contact and trusted advisor. You will guide governance, monitor performance, manage operational commitments, and advance digital transformation roadmaps. The position also supports account growth, consultant coaching, and AI-enabled delivery practices.

Key Responsibilities:

- Own relationships across assigned SAP client portfolios
- Lead operational, service, and executive governance meetings
- Coordinate AMS activities, resources, tickets, and resolutions
- Monitor incidents, maintenance, releases, and root causes




- Build evolution roadmaps and prioritize improvement backlogs

Requirements:

- At least 7 years of relevant ERP experience
- Substantial SAP delivery and AMS exposure
- Experience managing governance, escalations, renewals, and accounts
- Understanding of ITIL practices and SLA governance
- Working knowledge of SAP S/4HANA and RISE

Apply SAP leadership, client governance, and service improvement expertise to create measurable value across Canadian AMS engagements.

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📌 SAP AMS Customer Evolution Manager (Toronto)
🏢 Jobgether
📍 Toronto