Job Responsibility:

Shuswap Vet Clinic is a dedicated veterinary practice specializing in both large and small animal care, serving our local agricultural and equine communities. We pride ourselves on compassionate, expert care and a supportive work environment. We're looking for a friendly, organized, and dependable Large Animal Receptionist to join our team and be the first point of contact for our valued clients.

Job Summary

As a Large Animal Receptionist, you'll play a key role in managing the front desk operations of our large animal division. You'll interact with dairy farmers, horse owners, ranchers, hobby farmers and our 5 large animal veterinarians to coordinate appointments, manage records and billings, and ensure the highest level of customer service.

Responsibilities

· Greet clients in a courteous and skilled manner.

· Answer and route phone calls, emails, and messages promptly.

· Schedule appointments for farm calls and in-clinic visits.

· Maintain accurate and up-to-date medical records.

· Process payments, invoices, and insurance paperwork.

· Assist with clerical tasks such as filing, scanning, and inventory management.

· Communicate with veterinarians, technicians,



and support staff to ensure smooth clinic operations.

Requirements

· Previous experience in a veterinary, agricultural, or animal-related receptionist role preferred.

· Strong customer service and communication skills.

· Ability to multitask in a fast-paced environment.

· Familiarity with veterinary software is a plus.

· Comfortable around large animals and understanding of agricultural terminology.

· High school diploma or equivalent required; additional training or certification in veterinary assisting or office administration is a plus.

Benefits

· Competitive pay based on experience

· Health, dental, and vision insurance

· Paid time off and holidays

· Employee discounts on veterinary services

· Opportunities for continued education and professional growth

Job Type: Full-time

Benefits:

- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday

Education:

- Secondary School (required)

Experience:

- Administrative: 1 year (required)

Location:

- Salmon Arm, BC (preferred)

Work Location: In person

📌 Large Animal Receptionist (Salmon Arm)
🏢 Shuswap Veterinary Clinic
📍 Salmon Arm