VC3, Inc. is seeking an experienced technical support specialist to provide end-user assistance to clients across North America. This remote role emphasizes resolving issues efficiently and collaborating with a motivated team to keep client systems running smoothly.
You will triage incidents, troubleshoot hardware, VPN, DNS, and AD/Exchange services, and support IMAC requests while contributing to knowledge base and documentation. Prior ITIL familiarity is a plus.
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📌 IT Help Desk Technician I (Remote) (Montreal)
🏢 VC3
📍 Montreal
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