At The Homewood Suites Waterloo St Jacobs, we don't think working should mean leaving your whole life behind. We welcome your natural ability to make every guest that stays with us feel that we are truly their second home and their second family. As members of the Hampton Inn team, we are committed to your success and ensure a respectful, mutually beneficial relationship and appreciation for your contributions.
By offering home-like comforts and quality bundled services that appeal to extended-stay guests, Hampton Inn & suites by Hilton is a leader in customer satisfaction and performance with a blueprint for success that has fueled unprecedented growth for the brand.
Perks for working with us at Hampton Inn & Suites by Hilton Waterloo St Jacobs would include travel benefits after 3 months and medical benefits after 6 months! Wouldn't you like to travel the world with EXTREMELY low rates with our Hilton properties?
Title - Guest Service Agent (Front Desk)
Reports to: Front Office Manager/General Manager
Guest Service Agent Responsibilities:
- Greet and welcome guests and visitors
- Make reservation on the phone or/and assist walk-in guests
- Keep front desk tidy and presentable with all necessary materials
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages for appropriate party
- Being responsible with incoming and outgoing mails (Receive letter or deliveries)
- Check, sort, and forward emails
- Keep guest information updated
- Take up other duties as assigned by FOM
- Must have reliable transportation-bus is limited
- MUST be available to work on Weekends
Job Type: Full time
Salary: $17.70/hour
Job Type: Full-time
Pay: $17.70 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Customer Service: 1 year (required)
Work Location: In person
📌 Guest Service Agent ( Front Desk) (Waterloo)
🏢 Homewood Suites by Hilton
📍 Waterloo
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.