Specialized Support / Bus Escort

Specialized Support / Bus Escort is required to support Coach Canada's obligations under designated student transportation service contracts. Working with the Bus Driver, Dispatch, school/customer representatives, and authorized parents or guardians, the position provides active supervision and assistance to help ensure students are transported safely, securely, and respectfully.

Location: Peterborough, ON

Status: Part-Time/ Casual

Starting rate is $193.09 / trip.

Hours of Work:

Fridays, Saturdays and Sundays

Occasional Tuesday and Thursdays

Assignment requirements vary based on the needs of the student(s).

Specialized Support / Bus Escort - Key Responsibilities

- Actively monitor student safety, behaviour, comfort, and well-being throughout the route.
- Reinforce approved seating, safety, behavioural, and student-specific transportation instructions.
- Assist students with safe boarding and exiting, including approved mobility or communication support required by the assignment.
- Ensure students exit only at authorized locations and in accordance with the approved release process.
- When an authorized receiving adult is not present, immediately contact Dispatch, remain with the student inside the vehicle, and follow instructions. Students must never be left unattended.
- Use approved prevention and de-escalation techniques and promptly report safety, behavioural, medical, or service concerns.
- Assist the Driver during emergencies and evacuations and provide only first aid or medical support within current training and written authorization.
- Complete accurate and timely incident reports and use only approved communication channels.




- Protect student and family information in accordance with applicable privacy requirements, the service contract, and Company policy.
- Assist the Driver in confirming all students have exited and that student seating areas and aisles are transparent of belongings or hazards.
- Refer all requests regarding route, schedule, stop, seating, or student-release changes to Dispatch or the designated Company contact.
- Provide medical, mobility, or specialized assistance only within the scope of current training and authorization.
- Maintain student confidentiality and only collect or share photographs, recordings, or personal information when authorized for a legitimate business purpose.
- Follow all safety requirements, student-specific instructions, Company policies, and service contract requirements, escalating any conflicting direction immediately.
- Perform other related responsibilities or tasks assigned in connection with the Company's service agreement with the school.

Specialized Support / Bus Escort - Required Qualifications

- Satisfactory Criminal Record Check and Vulnerable Sector Screening, with renewal as required.
- Current Emergency First Aid and CPR certification from a Company-approved provider.
- Clear English communication and the ability to follow written and verbal procedures and complete reports.
- Calm judgment, patience,



reliability, situational awareness, and effective de-escalation skills.
- Availability for assigned schedules, which may include early mornings, afternoons, split shifts, and multiple routes.
- Assignment-specific requirements may include EpiPen training, ASL or alternative communication skills, mobility-device support, behavioural support, or other student-specific training and competencies.
- Demonstrates strong judgment, discretion, and emotional maturity while maintaining confidentiality, professional boundaries, and respectful relationships with students and families.
- Represents Coach Canada with warmth, patience, professionalism, and a genuine commitment to providing a safe and positive experience for every student.
- Demonstrates knowledge of the Accessible Canada Act (ACA) and applies accessibility, inclusion, and dignity principles when supporting students with diverse needs.

Specialized Support / Bus Escort - Working Conditions

Work is performed primarily inside a moving bus and may involve noise, vibration, confined spaces, seasonal weather, extended sitting, and physical assistance.

Schedules and physical requirements vary by assignment. Approved equipment, safe-work practices, additional assistance, and accommodation will be used or considered as applicable.

Equal Opportunity and Accessibility Statement

Coach Canada is a federally regulated employer, and an equal opportunity employer committed to employment equity and fostering a diverse, inclusive, and accessible workplace. We welcome applications from all qualified individuals, including those who self-identify as memb

📌 Specialized Support (Peterborough)
🏢 Coach Canada
📍 Peterborough