Lead front-of-house service at Kinton Ramen’s Seasons of Tuxedo location in Winnipeg, using guest-service and restaurant leadership skills daily.
As Assistant Service Manager, you will support daily restaurant operations and develop front-of-house teams. The role suits an experienced restaurant supervisor or leader passionate about guest service, team development, and operational excellence. You will coordinate service standards, staffing, training, and administrative follow-ups.
Key Responsibilities:
- Lead front-of-house teams during daily restaurant service
- Handle guest feedback, service recovery, and customer concerns
- Train, coach, and mentor service staff
- Assist with opening, closing, and shift management
- Review sales reports and complete operational follow-ups
Requirements:
- One to two years of restaurant leadership experience
- Robust customer service and conflict resolution skills
- Excellent communication and organizational skills
- Knowledge of POS systems and restaurant operations
- Mandatory Smart Choice Certificate
Bring restaurant leadership, service recovery, and team development experience to Kinton Ramen’s Winnipeg front-of-house operations.