02 Nov
|
Fastfrate Group
|
Cambridge
02 Nov
Fastfrate Group
Cambridge
Role Summary
The Admissions & Business Development Coordinator is responsible for managing CTTA’s student admissions process while actively supporting the growth of CTTA’s commercial training business.
The position manages prospective students from initial inquiry through enrollment and commencement of training. The position is also responsible for identifying, pursuing and converting opportunities for corporate driver training.
The role combines admissions administration, customer service, sales, relationship management and training coordination, with measurable accountability for student enrollment, training bookings and revenue-generating opportunities.
Hours of Work
Monday to Friday, 8:00am-4:30pm
Work Arrangement
In office
Position Type
Non-Union
Employment Status
Permanent
Compensation
Salary Range: $48,000 - $72,000
Work Location & Environment
300 Maple Grove Road, Cambridge ON; Office environment
Key Accountabilities
Student Admissions and Enrollment
- Respond to telephone, email, website and in-person inquiries from prospective students.
- Explain CTTA programs, admissions requirements, available training options and the enrollment process.
- Identify each applicant’s training objectives and direct the applicant to the appropriate program.
- Manage student applications from initial inquiry through enrollment and start of training.
- Review applications for completeness and collect required documentation.
- Maintain consistent follow-up with prospective students until they enroll, defer or decline.
- Coordinate student start dates with Training Leadership and instructor availability.
- Confirm that students are prepared to begin their scheduled training.
- Maintain accurate and organized student admission files.
- Track inquiries, applications, enrollments, cancellations, no-shows and actual starts.
Corporate Training Sales
- Actively identify companies that could benefit from CTTA commercial driver and fleet-safety training.
- Contact existing and prospective corporate customers to understand their training needs.
- Promote CTTA training capabilities to fleets, transportation companies and other organizations employing commercial drivers.
- Develop relationships with fleet managers, safety managers, operations leaders and HR or training departments.
- Coordinate training proposals, program requirements, pricing and scheduling with CTTA leadership.
- Follow up on proposals and outstanding corporate-training opportunities.
- Maintain an active corporate-training sales pipeline.
- Re-engage previous CTTA customers regarding refresher, remedial or additional training opportunities.
- Pursue recurring training relationships rather than relying only on one-time training opportunities.
- Support the development of customized training solutions based on customer requirements.
Owner-Operator Training Sales and Coordination
- Identify and promote refresher training opportunities for current and prospective Owner-Operators.
- Work with Challenger Recruiting to identify training needs and opportunities.
- Guide refresher students through registration, scheduling and program requirements.
- Maintain follow-up with refresher students who inquire about training but do not immediately register.
Lead Generation and Business Development
- Build and maintain a database of prospective students, corporate customers and Owner-Operator training prospects.
- Conduct outbound telephone and email campaigns to prospective corporate customers.
- Follow up on website, referral and inbound training inquiries.
- Identify opportunities within existing CTTA and Challenger relationships.
- Develop referral opportunities with transportation-industry contacts.
- Track the source, status, next action and expected value of each significant training opportunity.
- Maintain scheduled follow-up dates for active opportunities.
- Identify lost opportunities and document the reasons where practical.
- Recommend new markets, programs or campaigns based on customer feedback and pipeline activity.
Customer Relationship Management
- Act as a primary point of contact for corporate training customers.
- Understand each customer’s training objectives, participant requirements and scheduling needs.
- Coordinate requested training with instructors and Training Leadership.
- Confirm dates, participant numbers, equipment requirements and other delivery details.
- Communicate changes, cancellations or rescheduling requirements promptly.
- Follow up after training to confirm customer satisfaction.
- Ident
📌 Driver Training (Cambridge)
🏢 Fastfrate Group
📍 Cambridge