Lead global operational risk transformation at Manulife through enterprise ORM strategy, resilience expertise, and regulatory engagement across a complex organization.

This Vice President-level leader oversees Manulife’s Global ORM function and supports the Head of Technology, Operational and AI Risk. The mandate combines operational risk governance, business resiliency, crisis management, and information risk leadership. You will guide enterprise implementation, strengthen risk capabilities, and align practices with regulatory expectations, industry developments, and company strategy.

Key Responsibilities:

- Lead the Global ORM function across Manulife
- Implement the enterprise-level ORM program
- Oversee risk appetite, assessments, incidents, scenarios, and reporting




- Engage OSFI and other regulators as appropriate
- Drive global operational risk transformation and technology implementation

Requirements:

- 12–15 years in resiliency, crisis management, and ORM
- Large enterprise experience in complex global environments
- Successful multinational business-model transformation record
- Knowledge of Canadian and United States regulatory environments
- Solid communication, influence, analysis, and critical-thinking skills

Bring enterprise ORM leadership, strategic judgment, and regulatory expertise to Manulife’s global operational risk agenda.

📌 Global Operational Risk Executive (Toronto)
🏢 Company 1 The Manufacturers Life Insurance
📍 Toronto