Ready to build a rewarding career in an industry that is growing?

Who We Are

We are Vale Base Metals – a global supplier of the critical minerals transforming the future.

With industry-leading reserves of copper and nickel in Canada, Brazil, and Indonesia, and state-of-the-art infrastructure in the U.K., Canada, and Japan, VBM delivers a secure and responsible supply of high-quality products to customers across Europe, the Americas, and Asia.

Global demand for critical minerals is growing exponentially. From energy to aerospace, batteries to magnets, robotics to artificial intelligence, a secure and responsible supply of critical minerals is fundamental to power modern technologies. And at Vale Base Metals, we are transforming our business to provide a secure and responsible supply of these minerals.

Join our diverse team of 13,000 talented individuals committed to providing mineral security to a world in transition. We invite you to put your skills to work, driving meaningful and enduring change while enjoying a rewarding career.

The Opportunity

We are currently seeking a Network & Telecom Analyst II to join our IT Operations & Projects team in Voisey's Bay, Newfoundland and Labrador.

The role is a permanent on-site position, working 2 weeks on, 2 weeks off rotational schedule.

Reporting to the Supervisor, Network & Telecom, the Network & Telecom Analyst II is responsible for the operation, maintenance, support, and continuous improvement of network infrastructure, wireless networks, telecommunications systems, cloud connectivity, and associated communications technologies across Vale Base Metals. This includes routing and switching, network security, Wi-Fi, VoIP and unified communications, LTE services,



cloud networking, monitoring platforms, and supporting physical network infrastructure.

The successful candidate will work closely with business stakeholders, technology teams, vendors, and service providers to ensure secure, reliable, and cost-effective network and telecommunications services that support operational excellence across both Canadian and international operations. The role also contributes to cybersecurity initiatives, service delivery improvements, incident management, and technology projects while ensuring compliance with Vale's technology standards and service management practices.

Key Responsibilities

Network & Telecom Operations

- Support and maintain network infrastructure including routing, switching, wireless, telecommunications, and cloud connectivity.
- Manage and monitor network performance, availability, and reliability.
- Support VoIP, unified communications, LTE, SD-WAN, MPLS, and related technologies.
- Maintain technical documentation, asset inventories, and network standards.

Service Delivery & Performance

- Monitor service levels and drive continuous improvement initiatives.
- Participate in incident, problems, changes, and release management processes.
- Lead troubleshooting and resolution of complex network and telecom issues.




- Generate operational reports and contribute to KPI and service performance metrics.
- Support cybersecurity initiatives for network and telecom infrastructure.
- Ensure compliance with security standards, policies, and industry best practices.
- Identify and mitigate technology risks, vulnerabilities, and performance issues.
- Support business continuity and disaster recovery planning.
- Collaborate with business partners, technology teams, contractors, and vendors.
- Monitor service provider performance and contract compliance.
- Support infrastructure projects, upgrades, and technology deployments.
- Provide cross-functional support across Network, Cloud, Hosting, End User Services, AI, and Operational Technology environments.

About You

Experience

- Minimum 5 years of experience supporting enterprise network and telecommunications environments.
- Experience with Cisco, Juniper, Huawei, or equivalent networking technologies.
- Experience supporting cloud connectivity and hybrid cloud environments.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience working with external vendors and managed service providers.

Work Schedule & Travel - MUST

- This position operates in a 24/7 operational setting and requires participation in a rotational work schedule of 14 days on / 14 days off, working 12-hour shifts. Shifts may be scheduled from 9:00 AM to 9:00 PM, based on operational requirements. Candidates must be willing and able to work weekends, statutory holidays, and other rotational schedules as required.
- Successful candidates must be willing and able to workdays, nights, weekends, statutory holid

📌 Network & Telecom Analyst II (Newfoundland and Labrador)
🏢 Vale Base Metals
📍 Newfoundland and Labrador