Build premium client relationships as an Account Manager with MLSE in hybrid Toronto, using retention strategy and exceptional service.

This one-year contract supports MLSE’s Premium Suites Team and its dedicated book of business. You will design engagement strategies, strengthen client connections, and support annual department objectives. The work combines sales relationships, service delivery, financial administration, and strategic collaboration.

Key Responsibilities:

- Achieve renewal targets during annual retention campaigns
- Develop tailored in-person touchpoint strategies for premium clients
- Deliver service through email, calls, and client meetings
- Maintain financial administration and balancing for assigned accounts
- Support gifting campaigns, game days, and venue events

Requirements:

- Post-secondary degree or three-plus years’ relevant experience
- Experience developing premium sales and service relationships
- Ability to create strategic client engagement initiatives
- Confident Microsoft 360 user
- Availability for evenings, weekends, and holidays

Apply premium account management, retention strategy, and client service expertise across MLSE’s Toronto suites business.

📌 Premium Suites Account Manager (Toronto)
🏢 Maple Leaf Sports & Entertainment
📍 Toronto