Support Scotia iTRADE clients through personalized onboarding, account openings, and brokerage transfers from Toronto, Ottawa, or Montreal. Use Cantonese and English daily.
As a Sales Associate on Scotiabank’s Sales & Partnerships team, you will manage inbound calls and emails from recent and existing clients. You will acquire online brokerage accounts, build client relationships, and deliver end-to-end onboarding. Your work supports campaign sales, business growth, compliance, and client satisfaction.
Key Responsibilities:
- Manage inbound calls and emails for account openings
- Process brokerage transfers and onboarding requests efficiently
- Acquire online brokerage accounts through consultative conversations
- Resolve client inquiries, concerns, and complaints
- Support targeted campaigns and partnership sales activities
Requirements:
- University degree or equivalent work experience
- Fluency in English and Cantonese
- Outbound Sales Contact Centre experience
- Minimum five years’ sales or relationship management experience
- Experience with Microsoft Office, Salesforce, and CRM platforms
Apply your sales, onboarding, communication, and brokerage knowledge to deliver professional Scotia iTRADE client experiences.
📌 Scotia iTRADE Sales Associate (Toronto)
🏢 Scotiabank
📍 Toronto
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