Location Comox Valley(CV)

Reporting to the Dean of Health and Human Services programs or designate, the Human Services ( HSW ) Coordinator supports HSW one-time Community Mental Health Certificate program at the Comox Valley campus and within community. The HSW Coordinator provides educational leadership in support of students and faculty, including certificate, diploma, pathway, and contract programming.

The HSW Coordinator is accountable for supporting instructional faculty with the delivery of high-quality programming. They will also support the development of new programming and the ongoing review of full-time and part time programs, while ensuring programs are relevant to the needs of students, industry, and the community at large, as aligned with regional economic development plans and NIC’s BUILD 2026 strategic plan.

The advancement of programming involves: researching and assessing labor market needs; conducting community and program-based needs assessment; where relevant collaborating with decanal and service departments; preparing relevant proposals; establishing curriculum development plans; where opportunities arise, developing student research activities; monitoring practicum-based data generation; preparing relevant reports, and participating with associated committees. The HSW Coordinator will actively support enhanced strategic recruitment and retention initiatives, promote student transition to employment opportunities, and will actively advance work-integrated learning across trades and technical programs.

This position also supports Indigenous-led, in-community delivery. The Coordinator will work closely with Indigenous communities, Elders, Knowledge Keepers,



and partners to ensure that programming is planned and delivered in ways that reflect local priorities, cultural protocols, and Indigenous ways of knowing. Responsibilities include coordinating land-based and classroom components, organizing logistics, supporting instructors, and fostering relationships grounded in trust, respect, and cultural safety. The Coordinator plays a behind-the-scenes but vital role in ensuring that program delivery is responsive, culturally aligned, and community-informed.

- Creates a Positive Climate and Culture;
- Effective Communication Skills;
- Effectively Develops Goals & Objectives;
- Focuses Effectively on Key Results and Priorities;
- Demonstrates a Focus on Continuous Improvement;
- Interpersonal Effectiveness.

Duties & Responsibilities

Coordination of Decanal Operations

- In collaboration with the office of the Dean, Associate Dean, faculty, and industry-based subject matter experts, actively support program development, delivery, and innovation, including institutional and community-based initiatives, and the advancement of funding proposals/applications, and related reporting.
- Support faculty and, when requested, act as a liaison with the Office of the Dean.
- Collaborate with the Office of the Dean and the Centre for Teaching and Learning Innovation ( CTLI ) to initiate and conduct program reviews according to College Policy.




- Facilitate regular meetings to ensure faculty are apprised of programming and regional developments.
- In coordination with the Department Chair(s), the HSW Coordinator will collaborate with the Office of the Dean to support program/course articulation and external industry-based accreditation processes.
- In coordination with the Department Chair(s), the HSW Coordinator will advise on and apply policies of the College to faculty and students as required. Review draft policy as needed. Communicate issues of concern regarding policies to the dean or appropriate committee.
- Support enrolment management and liaise with industry and Student Services as appropriate to ensure enrolments are maximized and support the ongoing review and advancement of marketing and recruitment strategies.
- Actively engage with relevant College committees.
- In collaboration with the Office of the Dean and recruitment, participate in recruitment and promotional activities.
- Monitor training needs, industry, and employment trends, specific to health and human services.
- Supporting the onboarding and orientation of faculty in concert with the Dean’s Office and the Department Chair(s).
- Developing and facilitating new student orientation to institution and program.
- Reviewing program commencement and first year implementation.
- Establishing meaningful connections with student advisors to better support the students academic and personal success.
- Maintaining effective communication with interested parties, including faculty, staff, and external partners, to foster collaboration and promote program success.
- Collaborating with high school recruiters and marketing profess

📌 Coordinator, Human Services (Courtenay)
🏢 North Island College
📍 Courtenay