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Posting Title:Senior Investigator
Department:Financial Professionals
Full/Part Time:Full Time
Job Type: Permanent
Location:Vancouver
Work Arrangement:Hybrid
Salary Range:$90,069.00-$140,235.00
Close Date: November 15, 2026

Job Summary

BC Financial Services Authority (BCFSA) helps to protect British Columbians during the biggest financial decisions in their lives. We regulate B.C. ’s financial services sector, including credit unions, real estate licensees, registered pension plans, insurance and trust companies and mortgage brokers. Through up-to-date, effective and efficient oversight, BCFSA protects consumers by impartially setting and enforcing standards across the entire sector ensuring the prosperity of the province.

BCFSA is an equal opportunity employer and welcomes applications from all groups. This includes Indigenous Peoples, women, visible minorities, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others that may contribute to diversity at BCFSA.

We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we are committed to:

- Hiring team members who represent the population we serve;
- Removing barriers that may prevent equitable employment; and
- Supporting respectful work environments where everyone feels included and able to produce excellent results.

BCFSA is proud to be selected as one of BC's Top Employers (2025) in recognition of our competitive compensation, work-life balance, and progressive programs.

WHAT WE OFFER:

When you join us,



you become part of a high-performing team. Here, each Team Member can bring their unique talent to make outstanding contributions as we work towards the common goal of protecting British Columbians during the most important financial transactions in their lives. We offer:

- Healthy living and work-life balance
- Comprehensive health and wellness benefits plan
- Opportunities for personal and professional development
- Competitive compensation
- A challenging and engaging team environment
- Defined benefits pension plan
- Our team members enjoy the flexibility of a hybrid work model. They can choose every day where they want to work to be the most effective, from the comfort of their home to our beautiful office in downtown Vancouver. (Eligibility may vary, depending on position).

SUMMARY

The position leads investigations of urgent, complex, and high-risk cases to identify non-compliance with legislation, makes recommendations for regulatory action, and supports developing Investigators.

Please note that a cover letter is required as part of the application to be considered for this position.

ACCOUNTABILITIES

Plans, leads and/or conducts complex regulatory investigations on high-risk files that may cross organizational boundaries, be high profile in terms stakeholder interests, and have external interfaces.





Uses investigative best practices to develop plans and lead and/or conduct investigations into the misconduct of financial institutions, real estate licensees, and/or mortgage brokers.

Ensures investigative processes, recommendations and decisions are administratively fair, legally based, and consistent with legislation and policy.

Analyses and conducts formal investigative interviews, obtains, and evaluates documents, and manages witnesses and evidence in accordance with policies and legal requirements; recommends the referral of files to other agencies for regulatory investigation.

Conducts detailed research and analysis of issues resulting from investigations, identifies systemic issues and trends, and provides recommendations and solutions for future prevention.

Evaluates and determines the validity of investigative data, analyzes results, and provides detailed reports, including findings and recommendations, to the Manager.

Recommends improvements to policies, procedures, practices, and legislation.

Builds positive relationships with stakeholders, industry, and the general public.

Testifies at regulatory, tribunal, and other hearings.

Contributes to the team’s development of internal work practices (e.g., policies, procedures, and tools).

Provides orientation and training to internal and/or external stakeholders within area of responsibility.

Contributes to, participates in, and supports organizational business transformation initiatives.

JOB REQUIREMENTS

Applied specialist knowledge of the legislative framework applying in the Financial Institution, Mortgage Broker, and Real Estate spaces required.

Knowledge of administrat

📌 Senior Investigator (Vancouver)
🏢 BCFSA
📍 Vancouver