- Telework Eligible: Yes
- Education Verification

Working Title: Unified Communications & Collaboration Architect

Job Class: Information Technology Specialist 5

Agency: Teachers Retirement Association

- Job ID: 98081
- Location: St. Paul
- Telework Eligible: Yes
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 10/29/2026
- Closing Date: 11/12/2026
- Hiring Agency/Seniority Unit: Teachers Retirement Assoc / Teachers Retirement Asc-MAPE
- Division/Unit: TRA Information Technology / TRA Technology Operations (TechOps)
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday
- Travel Required: Yes - Up to 10%
- Salary Range: $40.43 - $69.11 / hourly; $84,417 - $144,301 / annually
- Job Class Option: Network
- Classified Status: Classified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Exempt - Administrative
- Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing advantages, support resources, and training and development opportunities. Teachers Retirement Association (TRA) has been administering pension coverage to Minnesota educators for decades, with a mission to help members and their beneficiaries plan for an independent and financially secure retirement. We are currently seeking candidates with a strong background in Information Technology (IT) unified communications,



exceptional technical abilities, and excellent interpersonal skills for our Unified Communications & Collaboration Architect role. Our Unified Communications & Collaboration (UC&C;) Architect serves as the agency’s highest-level technical authority for the end-to-end design, implementation, optimization, and governance of TRA’s enterprise communications and collaboration ecosystem. The position is the primary technical owner of the Cisco Webex platform suite, as well as workforce and quality management through Calabrio ONE and enterprise mass notification through Singlewire InformaCast. In addition, the position provides architectural guidance, interoperability oversight, and user-experience stewardship for the universal collaboration platforms used across TRA, including Zoom, Microsoft Teams, and Google Meet, while providing expert-level network and infrastructure integration for real-time voice and video traffic. Working independently, the incumbent establishes agency-wide technical standards, develops migration roadmaps, directs the technical work of vendors, and serves as the final internal escalation point for the communications systems on which TRA members, employers, the Board of Trustees, and staff depend daily. The position works cross-functionally across the agency to ensure reliable, secure, accessible,



and scalable communications services that support agency productivity, business continuity, and member service objectives. This position is located in our St. Paul, Minnesota office and requires a schedule that includes regular in-person work. Additionally, the incumbent must be able to secure their own transportation for in-state business travel. Travel may be required up to 10% of the time for this role.

Minimum Qualifications

Five years of progressive experience in enterprise unified communications and collaboration, including at least four years in a senior technical or architect-level role. A Bachelor’s degree in Computer Science, Information Technology (IT), Software Engineering, Management Information Systems, or a closely related field can substitute for one (1) year of experience.

- Experience designing and delivering unified communications and collaboration solutions in a complex enterprise environment, including migration from legacy on-premises telephony to cloud calling and cloud contact center platforms.
- Experience implementing secure communications standards, including encryption, certificate management, and identity federation (Single Sign On (SSO)/Security Assertion Markup Language (SAML)).
- Ability to communicate clearly with technical and non-technical audiences, manage multiple concurrent projects, and provide lead work direction to staff, contractors, and vendors.
- Working knowledge of Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP), quality of service (QoS) design, and network readiness for real-time voice and video, including Domain Name System (DNS), Dynamic Host Conf

📌 Information Technology Specialist 5 (St Paul)
🏢 Minnesota Direct Care and Treatment
📍 St Paul