Lead POS modernization from Toronto with Restaurant Brands International, applying enterprise deployment and vendor management expertise across Tim Hortons Canada and the United States.

As Senior Manager, Restaurant Technology Deployment & Vendor Management, you will own strategic restaurant technology program execution. The work spans roadmaps, budgets, deployment readiness, vendor governance, contracts, and operational transition. You will coordinate Operations, Product, Engineering, Infrastructure, Supply Chain, Finance, Procurement, franchisees, and external partners.

Key Responsibilities:

- Lead POS deployment programs from pilots through operational transition
- Manage roadmaps, schedules, budgets, milestones, risks, and dependencies
- Coordinate multi-site readiness across restaurant stakeholders and partners




- Establish vendor KPIs, SLAs, scorecards, reviews, and escalations
- Report progress, risks, mitigations, and decisions to executives

Requirements:

- 6+ years leading enterprise, multi-site technology deployments
- 5+ years managing technology vendors and delivery partners
- Bachelor's degree in a related field
- Restaurant, retail, hospitality, or franchise rollout experience
- Understanding of POS, payments, KDS, networking, and hardware

Bring POS transformation, program governance, financial management, and vendor accountability to RBI's restaurant technology deployments.

📌 Senior Restaurant Technology Program Manager (Toronto)
🏢 The TDL Group Corp./ Groupe TDL
📍 Toronto