Work Location:

Toronto, Ontario, Canada

Hours

37.5

Line Of Business

Business Management, Strategy & Support

Pay Details

$160,000 - $200,000 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

The AVP, Business Operations for the BWI Techniology Team will act as Chief Operating Officer to the segment CIO.

Depth and Scope

- Strategy & Planning Services: Orchestration of weekly/monthly/quarterly routines, creation of yearly objectives and operating targets. Develop an organization of trusted advisors embedded in the LOB. Ensure appropriate and consistent collaboration across all GTS and business functions, S&P; activities in support of the SLT execution of objectives & goals. Build and standardize routines and processes that support speed, simplicity and agility in decision making and in taking action. Oversee transformation program activities; establishing standards & guidelines for funding, metrics tracking,



implement and communicate the target operating model, governance framework and competency requirements in collaboration with partners.
- Data, Analytics & Reporting Services: Lead alignment to GTS processes, with associated metrics to align strategy to objectives & deliverables. Deliver Business specific metrics and reporting which enable actionable decision support.
- Resource Management and Forecasting- Partner with HR to create and maintain a strategic resource management model; building strategies to optimize growth while at the same time delivering on target resource mix, and transition work to reflect a sustainable full time resource complement.In addition providing key resourcing metrics like utilization and capacity through Clarity resource governance.
- Leadership: Coach, guide and influence senior leaders on strategy and planning, tools and techniques and operational implications to drive out efficiencies including talent and diversity goals.
- TS Partners: Foster a '1-team' approach through collaboration across Business Operations, GTS teams and other support functions within the segment i.e. Communications & HR
- Client Interface: Ensure managers are operating in a mission critical role and have a firm pulse on accountabilities coming to and from their leader(s).
- Financial Governance: Partner with Finance to ensure integrity in financial reporting, planning and forecasting,



and achieve annual savings targets.
- Workforce & Real Estate Management: Liaise with Technology Real Estate Senior Manager to create a sustainable location strategy.
- Technology Partners: collaboration with other support functions across GTS including, Delivery, Strategy, Business Management, and Enterprise Change Management

Skills, Education & Experience

- Bachelor's degree or equivalent work experience
- Finance, accounting experience are an asset
- 10+ years of related experience
- 5+ years of people management experience

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly straightforward for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being

📌 AVP Business Operations (Toronto)
🏢 TD
📍 Toronto