Operations & AI Automation Lead

Salary Range: $65,000–$75,000

About the Role

We are looking for a hands-on, solutions-focused Operations & AI Automation Lead who has proven experience designing, building, and implementing AI-powered solutions that improve business operations.

This is not simply a project management role. We need someone who can identify operational challenges, develop practical solutions using modern AI technologies, and independently build and deploy tools that save time, reduce manual work, and improve efficiency.

The ideal candidate has already developed working AI applications, agents, or automated workflows and enjoys exploring emerging technologies to solve real business problems.

You will work closely with leadership and teams across the organization to understand existing processes, identify improvement opportunities, and turn ideas into functioning, reliable solutions.

What You'll Do

AI Solution Development & Implementation

- Design, build, test, and deploy AI-powered applications, agents, intelligent automations, and workflows that solve operational challenges.

- Use modern AI development technologies such as Replit Agent, Claude Code, Cursor, OpenAI Codex, OpenAI APIs, n8n, Make, Power Automate, or similar tools to create practical business solutions.

- Develop AI agents and multi-step workflows that automate repetitive tasks, process information, and support business operations.

- Build connections between AI solutions and existing business systems, spreadsheets, databases, and applications using APIs, connectors, or other integration methods.

- Independently troubleshoot, maintain,



and continuously improve implemented solutions.

- Evaluate emerging AI technologies and identify opportunities to apply them across the organization.

- Ensure solutions are reliable, secure, appropriately tested, and designed with suitable human oversight.

Operations Improvement & Project Leadership

- Work directly with departments to understand existing workflows, challenges, and opportunities for improvement.

- Identify operational inefficiencies and determine where AI, automation, or process improvements can deliver the greatest impact.

- Lead improvement projects from initial discovery and solution design through development, testing, implementation, and adoption.

- Coordinate internal stakeholders and external resources to ensure projects are completed successfully.

- Prioritize solutions based on business impact, feasibility, efficiency gains, and return on investment.

- Support teams in adopting new technologies and integrating improvements into their daily workflows.

Documentation & Performance Measurement

- Create clear SOPs, workflows, checklists, and training materials for implemented solutions.

- Train employees on new tools and ensure solutions are adopted and maintained.

- Track and report measurable improvements, including time savings, error reduction,



productivity, and operational efficiency.

- Provide regular progress updates to leadership on active projects, results, challenges, and upcoming opportunities.

- Maintain documentation of implemented AI solutions, integrations, and ongoing maintenance requirements.

What You Bring

Required Qualifications

- 3+ years of experience in operations improvement, business systems, automation, technical project delivery, or a related field.

- Proven hands-on experience designing, building, and deploying AI-powered business solutions, including internal applications, AI agents, intelligent automations, or AI-driven workflows.

- Practical experience using up-to-date AI development technologies, such as Replit Agent, Claude Code, Cursor, OpenAI Codex, OpenAI APIs, AI agent-building platforms, n8n, Make, Power Automate, or comparable tools.

- Experience independently developing functional AI solutions beyond basic ChatGPT prompting or everyday AI-assisted tasks.

- Experience integrating AI solutions with business systems and data, using APIs, connectors, databases, or similar technologies.

- Ability to translate operational challenges into practical technical solutions and independently manage their development and implementation.

- Strong problem-solving skills, including the ability to test, troubleshoot, and improve AI-powered solutions.

- Experience managing projects from concept through implementation, with a focus on measurable business results.

- Excellent communication, organization, and stakeholder coordination skills.

📌 Operations & AI Automation Lead (Toronto)
🏢 Warehousing & Distribution
📍 Toronto