Lead retail performance for J.Crew as Store Director, combining profitability, customer loyalty, and effective operations across the store. Develop teams while building meaningful customer connections.

As Store Director, you are accountable for every aspect of store performance and profitable business results. You will hire, train, and develop talent while creating an inclusive environment with shared vision and belonging. The work includes customer service, operations, technology, and accountability.

Key Responsibilities:

- Lead the team while maximizing store profitability
- Create personalized customer experiences and resolve concerns swiftly
- Manage operations, systems, and technology with accountability
- Recruit, train,



and develop diverse retail talent
- Partner with management to support collaborative working environments

Requirements:

- Five or more years of full-time retail management experience
- Current Store Director experience is a plus
- Passion for the brand, customers, and teams
- Knowledge of fashion trends and industry developments
- Flexible availability for nights, weekends, and holidays

Bring retail leadership, customer service, talent development, and operational accountability to J.Crew Store Director responsibilities.

📌 Retail Store Director J.Crew (British Columbia)
🏢 J.Crew
📍 British Columbia