Join our dynamic team as a Customer Service Representative! We’re looking for a dedicated, enthusiastic qualified to be the first point of contact for all Parts and Service sales and inquiries. Responsibilities Provide phone and email support for customers across North America Process orders, quotes, and payments Assist with part identification and technical support Collaborate with service and logistics teams on returns and back orders Upsell products and support business growth initiatives Requirements 1-2+ years in customer service, inventory, or purchasing ERP experience required (Epicor a plus) CRM experience an asset Strong communication and problem-solving skills MS Office proficiency AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL’s AI policy, please visit #J-18808-Ljbffr
📌 Customer Service Rep (Hamilton)
🏢 ABL Employment
📍 Hamilton
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