Lead Manulife’s global AI program strategy and governance in a hybrid Toronto role, connecting funding, delivery, adoption, and measurable outcomes.

As Director, Global Technology & Operations Strategy & Transformation, you will shape GTO priorities with the VP and senior stakeholders. You will translate strategy into roadmaps, business cases, funding recommendations, and success measures. The role spans AI governance, prioritization, financial management, technical delivery oversight, value realization, and executive reporting.

Key Responsibilities:

- Lead the end-to-end AI and Automation program across GTO
- Establish governance, operating rhythms, priorities, dependencies, and outcomes
- Develop business cases, funding plans, and allocation recommendations
- Oversee delivery, adoption, budgets, risks, and value realization




- Provide consolidated insights and recommendations to senior leadership

Requirements:

- Eight or more years across strategy, transformation, technology, AI, or related disciplines
- Experience leading complex, cross-functional AI or transformation programs
- Strong financial acumen and business case development experience
- Technical fluency across AI platforms and up-to-date solution patterns
- Exceptional executive communication and stakeholder management skills

Shape Manulife’s AI agenda through strategic prioritization, disciplined governance, funding leadership, and measurable business outcomes.

📌 Director Global AI Program Strategy (Toronto)
🏢 Manulife
📍 Toronto