An EPIC MyChart/Mobile Apps Analyst is an Epic EHR specialist who supports patient-facing digital healthcare applications, particularly MyChart, which allows patients to access medical records, schedule appointments, communicate with providers, view test results, and manage other healthcare activities.
Key responsibilities
- Configure, build and maintain Epic MyChart patient portal functionality.
- Support mobile app workflows, including patient login, appointment scheduling, eCheck-in, messaging, notifications and test-result access.
- Troubleshoot production issues and support application upgrades.
- Perform unit testing, integration testing and user acceptance testing (UAT).
- Coordinate with Epic Ambulatory, Cadence/Prelude, patient access and integration teams as required.
Must-have candidate profile
- Epic MyChart certification - Must Have
- Hands-on Epic MyChart build, configuration and production support.
- Experience with patient portal and mobile application workflows.
- Testing, troubleshooting, documentation and stakeholder communication.
- EpicCare Ambulatory experience is a robust advantage.