Lead a team of advisors as a Manager of Advisory Services at our Watrous, Strasbourg, Nokomis, & Colonsay locations. You’ll coach talent that delivers exceptional service & qualified advice to our personal, commercial & agricultural members. Fuel your passion for growing relationships at Affinity, where our hearts, business and profits live in Saskatchewan.
What you’ll do:
- Manage all aspects of the advice centre under a regional staffing model
- Use metrics, performance indicators and CRM (Customer Relationship Management) tools to deliver a seamless member experience
- Collaborate across regions to champion a member-centric culture focusing on sales, service, advice-giving & operational excellence
- Fulfill reporting requirements and recommend improvements relating to performance, capacity, and risk management
What you’ll get:
- The support to grow in your career with opportunities to advance
- A competitive salary plus bonuses for your hard work
- A total rewards package with health & dental benefits, pension & health spending account
- Vacation time, personal days off & a paid volunteer day to maintain a healthy life/work balance
- A referral bonus when you scout great talent & they join our team
What you’ve got:
- A post-secondary diploma or degree in a related field plus 7 years of related experience or an equivalent combination of education & experience
- Advanced knowledge of advice centre operations & financial products & services
- Ability to successfully build, empower & focus a team to achieve result s