Senior Account Executive – Managed Services (Ottawa)

Senior Account Executive – Managed Services (Ottawa)

02 Nov
|
Malleum
|
Ottawa

02 Nov

Malleum

Ottawa

About MalleumMalleum is a cybersecurity company focused on complex security challenges, mission assurance, and work that matters. We partner with clients across defence, government, critical infrastructure, and regulated enterprise, where the cost of getting security wrong is measured in more than dollars.We’re a small group that makes a big impact. Our technical depth and our commitment to clients continue to fuel our growth, and that growth now extends to a managed services business built for customers operating in demanding, high-trust environments.The OpportunityWe’re searching for a commercial leader to build the revenue engine for our MSP, MalleumOne. This is a senior, hands-on builder role for someone who can create structure where none yet exists, sell credibly to executives and technical buyers alike, and convert an exceptional service offering into multi-year recurring revenue.In this position you will own the MSP revenue mandate end to end: defining the target market, generating your own pipeline, running complex multi-stakeholder sales cycles, and closing multi-year managed services agreements. You will also define how we sell, building the qualification criteria, proposal approach, and pricing discipline that the rest of the commercial team will inherit as we scale.This is a high-visibility position reporting into the CEO, with direct influence over the shape and pace of a new line of business. The incumbent may work remotely within Canada, and will travel as necessary.What You Will DoOwn the MSP new business quota, from target definition through to signed multi-year agreementGenerate your own pipeline through disciplined outbound prospecting, referral development, partner channels, and existing Malleum relationshipsLead discovery at depth with CIOs, CISOs, IT directors, and owners, connecting managed service scope to client risk posture, regulatory obligations,



and budget realityBuild and present tailored MSP solutions across security operations, endpoint, identity, cloud, and infrastructure, supported by clear commercial models and service roadmapsNegotiate commercial terms, pricing structures, and service commitments in partnership with delivery and finance so that what is sold can be delivered profitablyDefine the go-to-market approach with the executive team, including ideal customer profile, segment priorities, packaging, and pricing strategyBuild the sales operating model: qualification framework, proposal library, pricing guardrails, and the playbooks a growing team will run onPartner closely with technical delivery, security operations, and customer success to ensure clean handover at contract signature and credible commitments before itManage pipeline rigorously in CRM and deliver accurate, defensible forecasts to leadershipIdentify expansion opportunities across the Malleum portfolio, including advisory, offensive security, and GRC servicesTrack market developments, competitor positioning, and emerging threat drivers, and feed that intelligence back into how we package and priceMentor junior commercial team members as the function growsWhat You Bring8+ years in B2B sales, including at least 4 years selling managed services, recurring IT services, or cybersecurity services end to endA documented record of meeting or exceeding quota on complex,



multi-stakeholder deals with meaningful annual contract valueExperience opening an untouched territory or landing the first customers for a new service lineExperience standing up a commercial function from scratch, including process, pricing discipline, and playbooksExecutive presence and credibility with senior technical and business stakeholders, including CISOs, CIOs, and boardsStrong grasp of managed service economics, including recurring revenue models, service tiering, margin, and the mechanics of multi-year agreementsSkilled in needs discovery, solution positioning, commercial negotiation, and building value-driven proposals that survive procurement scrutinyDisciplined use of CRM and sales tooling, with accurate forecasting habitsExceptional communication skills, articulate, transparent, and genuine, with the ability to adapt messaging to diverse audiencesPost-secondary education in a relevant fieldEligibility for Government of Canada security clearanceAssetsExperience selling MDR, SOC, endpoint, identity, or cloud security servicesFamiliarity with MSP tooling and platforms such as ConnectWise, Microsoft Azure, or equivalentExperience selling into defence, government, or regulated critical infrastructure buyersWorking knowledge of compliance drivers such as CMMC, CPCSC, SOC 2, ISO 27001, or ITSG-33 and how they shape managed services demandWhy MalleumWork on high-impact mandates with clients where security outcomes genuinely matterJoin a rapidly growing, high-trust firm with a flat structure and short paths to decisionDirect influence over a new line of business rather than a seat in an established machineCompetitive base salary with performance incentives tied to what you buildContinuous learning budgetMalleum is an equal opportunity employer. We welcome applications from all qualified candidates. Accommodations are available on request for candidates taking part in all aspects of the selection process; please let us know how we can support your participation.#J-18808-Ljbffr

📌 Senior Account Executive – Managed Services (Ottawa)
🏢 Malleum
📍 Ottawa

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