Elevate your career as the Director of Service Delivery with Sparkrock, a 100% remote organization dedicated to societal impact. Lead a high-performing team and drive ERP/SaaS implementations for social benefit organizations.Sparkrock seeks a Director of Professional Services to manage a $3–5M portfolio and ensure optimal delivery quality. Oversee a diverse team, safeguarding client relationships while navigating budgeting and performance management. Your leadership will be pivotal in reshaping delivery processes and achieving financial milestones in professional services.Key Responsibilities:Own P&L for $3–5M client portfolioOversee ERP/SaaS implementation projectsLead and develop Skilled Services teamAct as senior escalation point for key customersIdentify delivery and financial risks earlyRequirements:Bachelor’s in Business, IT, or related field10-15 years in professional services or project management3-5 years in leadership roles within Professional ServicesProven track record managing P&L and client relationsBased in Canada with travel flexibilityDrive impactful service delivery and lead innovation at Sparkrock.#J-18808-Ljbffr

📌 Director Of Service Delivery At Sparkrock - Remote (Toronto)
🏢 Sparkrock
📍 Toronto