Onsite Technical Support Team Lead – Data-Driven Leader (Edmonton)

Onsite Technical Support Team Lead – Data-Driven Leader (Edmonton)

02 Nov
|
GardaWorld
|
Edmonton

02 Nov

GardaWorld

Edmonton

GardaWorld Edmonton is seeking a Technical Support Team Lead to guide an on-site team delivering frontline technical support for customers and partners. The role involves setting objectives, coaching agents, and driving performance improvements while maintaining excellent service.

You will oversee ticket prioritization, scheduling coverage, and data-driven decisions. A bachelor’s degree or equivalent and at least 2 years of supervisory experience in a technical workplace are required.

📌 Onsite Technical Support Team Lead – Data-Driven Leader (Edmonton)
🏢 GardaWorld
📍 Edmonton

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