Lead HVAC/R service operations at Zéro-C with strategic vision, human leadership, and a hands-on approach in a energetic environment. Shape departmental performance across commercial, institutional, and industrial sectors.

As Service Director, you oversee operational excellence, team development, customer satisfaction, and profitability. You translate company objectives into action plans while managing emergencies, competing demands, and unforeseen events. Zéro-C has served refrigeration, air conditioning, and ventilation needs since 1969.

Key Responsibilities:

- Manage service operations and performance, quality, profitability, and satisfaction goals
- Develop and implement departmental action plans aligned with company objectives
- Prioritize emergencies and competing demands while maintaining operational oversight




- Track performance indicators for proactive management and informed decisions
- Improve processes, efficiency, growth, and business continuity

Requirements:

- Experience in HVAC, refrigeration, building mechanics, or similar technical environments
- Background as Service Director, Operations Director, Branch Manager, or equivalent
- Experience managing multidisciplinary technical, administrative, sales, and service teams
- Experience monitoring operational and financial department or business-unit performance
- Excellent communication skills in French and English

Bring HVAC/R expertise, sound judgment, and collaborative leadership to strengthen Zéro-C’s service performance and customer relationships.

📌 HVACR Service Department Director (St-Bruno-de-Montarville)
🏢 Zero-C
📍 St-Bruno-de-Montarville