We help growth-hungry companies close that gap by turning fragmented platforms, siloed teams, and disconnected data into one integrated Growth OS. More than a technology company or marketing agency, we're a global digital consultancy with experts in engineering, data, AI, creative and more. Our teams are made up of experts who believe in engineering impact, starting with putting people at the center of everything we do. Nothing matters more to us than a kind, respectful, fulfilling environment that supports everyone. Our versatile, inclusive culture gives you the autonomy, resources, and opportunities to thrive. The Bridgenext Salesforce Product Owner plays a critical role in the success of Salesforce engagements, serving as the intersection of application strategy, technical solution design, and client partnership. This role is responsible for deeply understanding client business challenges and leading the definition of innovative, scalable solutions within the Salesforce ecosystem. You will act as the Product Owner for the engagement, owning the backlog, priorities, and acceptance criteria that turn the solution vision into delivered outcomes. As a Salesforce Product Owner, you’ll guide cross-functional teams, spanning multiple time zones, through successful delivery while ensuring continuous alignment with client goals. You will serve as a strategic partner to stakeholders, foster collaboration, drive key decisions, and own the end-to-end solution vision from discovery through enablement and handoff. Apply NorthStar, Bridgenext’s framework for aligning project and program definition to the client’s desired outcomes, to guide solution design and architecture choices within agreed financial, timing, staffing, quality, and platform boundaries. Design scalable solutions across Salesforce, Agentforce, related SaaS products, and web technologies, advising on when to use declarative versus custom approaches. Build trusted advisory relationships with executive and technical client stakeholders and maintain shared direction throughout the engagement.



Own the product backlog and maintain an outcome-driven roadmap that sequences initiatives by business impact, delivery risk, effort, and dependencies. Translate business needs into epics and user stories with clear acceptance criteria, measurable value, and scope boundaries, agreed with engineering, QA, and UX. Define the technical critical path and lead teams through execution, adapting the Agile approach to the needs of the engagement. Run backlog refinement, sprint planning, and solution demonstrations, ensuring decisions and feedback shape upcoming work. Coordinate Technical Architects, UX Designers, Developers, QA professionals, and client contributors to resolve issues and deliver a cohesive solution. Own delivery outcomes through go-live, holding yourself and the team accountable for timely, high-quality results. Act as a strategic advisor: frame solution and scope alternatives, explain trade-offs across value, timing, effort, quality, and risk, and recommend a path. Explain technical concepts in plain language to non-technical stakeholders. Lead user acceptance testing and outcome validation, confirming that delivered capabilities meet acceptance criteria and produce the intended business results. Prepare client teams for sustained use through onboarding, knowledge transfer, and role-appropriate training. Engagement Health and Account Growth Monitor assumptions, delivery exposure, and unresolved gaps, surfacing risks early and recommending changes when they could affect results. Partner with sales on follow-on work, quarterly business reviews, and account planning. Remote, Canada 7+ years of experience designing complex solutions on the Salesforce platform,



using both out-of-the-box capabilities and Salesforce-friendly customizations, including implementation, product development, or (even better) both. ~4+ years of professional services consulting experience leading strategic engagements, ideally as a product owner. ~ Experience owning solution definition and vision on complex, multi-stakeholder engagements, with strong examples of implementations spanning multiple technology stacks. ~ Experience owning and prioritizing a product backlog with clear acceptance criteria, and leading teams using Agile frameworks, including writing user stories and running sprint demos. ~ Successfully led collaborative discovery workshops with client stakeholders to define business needs and align on solution direction, drawing on both customer experience insights and technical strategy. ~ Hands-on experience with Salesforce declarative tools and working with development teams across multiple time zones, including leading teams without formal reporting lines. ~ Strong written and verbal communication skills, including technical documentation, client-facing artifacts, and explaining technical concepts in plain language. ~ Examples of using Salesforce innovatively to solve problems. Salesforce certifications such as App Builder, Sales Cloud, Service Cloud, and Agentforce Specialist, plus an Agile certification such as CSPO, CSM, or equivalent. Experience writing prompts for Agentforce, including prompts that use Data Cloud. Knowledge of managed package development and AppExchange. Understanding of user-centered design and design thinking using the Salesforce Lightning Design System. Willing to say no and hold the line on scope when a request doesn’t serve the client’s goals. Curious, creative, and eager to keep growing skills. Holds high standards of professionalism and quality, and is self-sufficient, requiring very little supervision. Canadian citizens and those authorized to work in Canada are encouraged to apply #LI-REMOTE #

📌 Marketing Product Owner - Remote (Toronto)
🏢 Bridgenext
📍 Toronto