What you'll be doing

Reporting to the Market Vice President Business Banking, the Director Business Banking is responsible for building, developing and leading a team of Senior Manager & Team Leaders to meet the business and personal needs of our clients and drive business growth. Clients typically have credit needs, generally up to $1.5MM range, and/or complex cash management requirements. The Director, Business Banking leverages partnerships with the broader market team to deliver a broad range of Business Banking solutions. The Director partners with local banking centre leaders to deliver flexible and innovative product solutions, dedicated business expertise and timely advice to help our Business Banking client realize their business and personal goals. As CIBC continues to build a more contemporary, convenient and client focused bank, the Director, Business Banking is the local market leader who leads and inspires their team to deliver on our Purpose. The Director, Business Banking will excel in understanding what is important to our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. The Director, Business Banking builds a capable and motivated team through proactive talent management, creates a positive work environment, ensures effective operations, processes, controls and compliance, promotes CIBC and builds a strong reputation in the market resulting in superior client experiences and CIBC growth that exceeds our peers.

How you'll succeed

Leadership – Set appropriate context when assigning work to ensure that individuals’ roles support the achievement of the business unit’s priorities and CIBC’s overall goals. Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training.



Manage performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with business priorities. Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals. Gain employee commitment by developing and maintaining a culture that enhances the employee experience, encouraging high performance, and supporting the improvement of capabilities in the sales and service teams. Create a positive work environment and be an effective role model by championing CIBC’s mission, vision and values. Business Development – Accountable for follower-led business development activities with prospective and key CIBC clients. Represent CIBC in the community directly to ensure relationships are developed, solidified and fostered. Attend and participate in trade shows, seminars, luncheons, community events. Partnership and Relationship Building – Build a culture of collaboration across the community of banking centres so that we bring the best of CIBC to clients to support their financial goals. Demonstrate effective partnership management to grow the business. Engage with Business Banking clients and centres of influence primarily in the private sector, to build relationships, develop new business, and represent CIBC in the broad business community.



Develop business partner relationship with key partners in Risk Management and Compliance, CIBC Credit Group and Retail Operations to resolve credit and risk issues. Connect with key local partners in banking centres including Imperial Service, Commercial Banking, Cash Management, Wood Gundy, Trade Finance, Foreign Exchange, CIBC Private Investment Counsel and other partners (such as GPI and Ceridian) to provide solutions to meet the needs of clients. Strategic Thinker – Lead the execution of strategies and tactics to grow the Business Banking business, improve the client experience, and build relationships with clients and prospective clients. Develop and lead the development of financial, business and credit management plans. Establish strategies, initiatives and tactics to achieve plans. Ensure the effective implementation and alignment of initiatives with market, region and Business Banking initiatives to increase financial performance and to enhance the overall client experience. Review and integrate Business Banking strategies and action plans developed for each portfolio to ensure they meet annual business and financial plans. Execute and monitor the progress of portfolios against the plans and take corrective action when required. Client Focused – Ensure that clients receive the full spectrum of CIBC solutions. Establish and implement effective strategies to improve the client experience and enhancing client relationships to increase the ‘share of wallet’ and decrease client attrition. Compliance – Ensure compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect. Business Acumen – Strong u

📌 Director, Business Banking (Montreal)
🏢 Canadian Imperial Bank of Commerce (Canada)
📍 Montreal